Works with BUSY 17/18/21+Official WhatsApp Cloud APISetup in 24 HoursREST API + Webhooks

BUSY Software WhatsApp API

Connect BUSY Accounting Software with WhatsApp Cloud API to auto-send invoices, payment reminders, ledgers, receipts, and customer account updates.

BusyNotify connects BUSY with WhatsApp, Telegram, dashboards, payment reminders, chatbot, REST APIs, Google Sheets, and webhook-based automation.

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24h

typical setup

JSON

REST response

PDF

invoice delivery

BUSY connected

BUSY Invoice

INV-2026-045

CustomerAcme Industries

AmountRs.45,500

PDFGenerated

WhatsApp sent

Delivered + read tracked

Webhook

Callback ready

POST /api/v1/messages

{"status":"delivered","source":"BUSY"}

BusyNotify

online

Tax Invoice INV-2026-045 attached. Amount Rs.45,500.

Send my current ledger.

Ledger PDF is ready. Current balance: Rs.45,500 Dr.

BUSY 17/18/21 Supported

WhatsApp Cloud API Ready

PDF Invoice Delivery

Payment Reminder Automation

Customer Chatbot

Google Sheets Sync

Platform Summary

BUSY automation layer for WhatsApp, APIs, reports, and customer self-service

BusyNotify is a BUSY Accounting Software automation platform that connects BUSY with WhatsApp Cloud API, Telegram, REST APIs, Google Sheets, dashboards, and customer chatbot automation.

It helps Indian businesses automatically send invoices, payment reminders, ledgers, receipts, and reports from BUSY to customers through WhatsApp.

Communication

WhatsApp-first automation for invoices, queries, and customer updates.

Collections

Bill-by-bill payment reminders and outstanding follow-ups.

Documents

PDF invoices, receipts, ledgers, and account reports.

Developer

REST APIs, JSON payloads, bearer tokens, and webhooks.

Want to see BUSY invoice automation live?

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Operational Gaps

Problems Solved by BUSY WhatsApp API Integration

Manual Invoice Sending

Accountants manually export PDF invoices and send them one by one.

BusyNotify automatically sends PDF invoices on WhatsApp when vouchers are created in BUSY.

Manual Payment Reminders

Teams spend hours calling customers and forwarding outstanding details.

Scheduled bill-by-bill reminders can be sent through WhatsApp based on BUSY aging data.

Customer Balance Inquiry Calls

Customers call the accounts team for balances, ledgers, and pending bills.

A WhatsApp chatbot can answer balance and ledger queries from BUSY Accounting Software.

No Native BUSY REST API

Many teams need BUSY data in apps, websites, dashboards, and CRMs.

BusyNotify provides REST API and JSON access through a managed connector architecture.

No Mobile Communication Automation

Important invoices, receipts, and updates remain trapped inside desktop workflows.

BusyNotify moves BUSY communication to WhatsApp, Telegram, SMS, email, and dashboards.

No Customer Self-Service System

Customers depend on staff for simple account updates and document copies.

BusyNotify enables self-service for ledgers, invoices, receipts, and outstanding details.

Feature Stack

BUSY Software WhatsApp API Features

Core WhatsApp, document, collection, API, webhook, and data-sync capabilities arranged as product modules.

Communication

WhatsApp-first automation for invoices, queries, and customer updates.

Collections

Bill-by-bill payment reminders and outstanding follow-ups.

Documents

PDF invoices, receipts, ledgers, and account reports.

Developer

REST APIs, JSON payloads, bearer tokens, and webhooks.

Data

Google Sheets, dashboards, sync jobs, and reporting workflows.

Operations

Delivery status, audit trails, scheduled dispatch, and controls.

Communication

WhatsApp Invoice Sending

Send sales invoices from BUSY Accounting Software to customers on WhatsApp.

Invoice delivery after voucher save

Communication

Auto-Send Vouchers from BUSY

Trigger WhatsApp messages when sales, receipts, orders, and selected vouchers are saved.

Voucher communication automation

Collections

Payment Reminder Automation

Send due and overdue reminders with bill-wise outstanding details.

Collection follow-up

Communication

AI Chatbot Integration

Let customers ask for balances, ledgers, invoices, and receipts over WhatsApp.

Customer self-service

Communication

WhatsApp Balance Inquiry

Respond to party balance queries using live BUSY Accounting Software data.

Accounts query automation

Documents

Ledger Sharing

Share customer ledger statements as PDF or structured account summaries.

Ledger request handling

Documents

PDF Invoice Delivery

Deliver invoice, receipt, ledger, and outstanding PDFs through WhatsApp.

Document delivery

Operations

Delivery Status Tracking

Track sent, delivered, read, and failed message states where supported.

Communication audit trail

Developer

REST APIs

Expose selected BUSY data through authenticated REST endpoints with JSON responses.

Developer integration

Developer

Webhook Support

Notify external systems when messages, vouchers, or status events change.

Event-based automation

Data

Google Sheets Integration

Sync BUSY data to Google Sheets for teams that need spreadsheet reporting.

Spreadsheet automation

Communication

Telegram Support

Extend selected reports and alerts to Telegram alongside WhatsApp.

Multi-channel communication

Setup in 24 hours for most BUSY environments

Use the standard connector for WhatsApp invoices, receipts, ledgers, reminders, and chatbot workflows before moving into custom APIs.

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Visual Proof

Automation touchpoints your team and customers can understand quickly

BusyNotify

WhatsApp Cloud API

Dear Acme Industries, your Tax Invoice INV-2026-045 for Rs.45,500 is attached.

INV-2026-045.pdf

PDF invoice from BUSY

WhatsApp Invoice

INV-2026-045 delivered

Due today

Payment Reminder

Total outstanding Rs.45,500

INV-2026-045Rs.25,000

INV-2026-052Rs.20,500

Payment Reminder

Bill-by-bill outstanding

ledger

Acme Industries ledger is ready. Current balance: Rs.45,500 Dr.

Ledger-Acme-May-2026.pdf

Chatbot Response

Ledger query answered

Live status

1,247

Sent

1,203

Delivered

982

Read

Reporting Dashboard

Sent, delivered, read

GET /api/v1/balance

{

"current_balance": 45500,

"balance_type": "dr",

"ledger_available": true

}

API Response

JSON + bearer token

BUSY Export Sheet

CustomerBalanceUpdated

Acme45500 Dr10:30

Dev Traders12000 Dr10:30

Google Sheets Sync

Scheduled BUSY export

Technical Specs

Technical Specifications

API-readable implementation details for BUSY Accounting Software, WhatsApp Cloud API, deployment, sync, and supported channels.

Production Integration Profile

REST API + Webhooks

Primary Platform	BUSY Accounting Software
Supported Versions	BUSY 17, BUSY 18, BUSY 21, latest releases
Database Support	MS Access and MS SQL Server
API Type	REST API
Response Format	JSON
Authentication	Bearer token
WhatsApp Provider	Meta WhatsApp Cloud API
Channels	WhatsApp, Telegram, SMS, Email, Web Dashboard
PDF Support	Invoice, Receipt, Ledger, Outstanding
Webhook Support	Yes
Deployment	Local connector + cloud dashboard
Sync Type	Real-time triggers and scheduled sync
Setup Time	Within 24 hours

Workflow

How BUSY Software WhatsApp API Works

Voucher Created

Voucher is created in BUSY

Connector Detects

BusyNotify connector detects the transaction

Data Extracted

Customer data and voucher details are extracted

PDF Generated

PDF invoice or report is generated

Payload Prepared

WhatsApp API payload is prepared

WhatsApp Sent

Message is sent through WhatsApp Cloud API

Status Tracked

Delivery/read status is tracked

Webhook Callback

Webhook callback can notify external systems

Developer View

Example API Payloads

These structured JSON examples remain visible in HTML and show how invoice, reminder, and balance workflows can be represented around BUSY Accounting Software data.

Invoice Sending

{
  "customer_name": "Acme Industries Pvt Ltd",
  "mobile": "919876543210",
  "voucher_type": "sales_invoice",
  "voucher_no": "INV-2026-045",
  "amount": 45500,
  "currency": "INR",
  "pdf_url": "https://example.com/invoice.pdf"
}

Payment Reminder

{
  "customer_name": "Acme Industries Pvt Ltd",
  "mobile": "919876543210",
  "total_outstanding": 45500,
  "bills": [
    {
      "invoice_no": "INV-2026-045",
      "due_date": "2026-05-30",
      "amount": 25000
    },
    {
      "invoice_no": "INV-2026-052",
      "due_date": "2026-06-05",
      "amount": 20500
    }
  ]
}

Balance Query

{
  "customer_name": "Acme Industries Pvt Ltd",
  "mobile": "919876543210",
  "current_balance": 45500,
  "balance_type": "dr",
  "ledger_available": true
}

Need a developer consultation for BUSY APIs?

Review REST API endpoints, webhook callbacks, Google Sheets sync, website integration, and mobile app use cases with the BusyNotify team.

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Message Types

WhatsApp Messages Supported from BUSY

Common BUSY Accounting Software events can trigger WhatsApp messages, document PDFs, chatbot responses, and scheduled reminders.

Message Type	Trigger
Tax Invoice	Sales voucher saved
Receipt	Receipt voucher saved
Sales Order	Sales order created
Outstanding Reminder	Scheduled aging scan
Ledger	Chatbot query or bulk dispatch
Transport / LR Copy	Transport details updated
Payment Follow-up	Due or overdue condition
Greeting Messages	Birthday, anniversary, festival schedule

Use Cases

Who Can Use BUSY WhatsApp API?

Distributors

Auto-send invoices and reminders to hundreds of retailers without manual follow-up.

Wholesalers

Share invoices, receipts, ledgers, and outstanding reports from BUSY over WhatsApp.

Manufacturers

Send sales orders, delivery details, GST invoices, and payment follow-ups to buyers.

Retailers

Keep customers updated with receipts, account balances, and order documents.

Chartered Accountants

Offer clients faster ledger, GST report, and balance confirmation communication.

MSMEs

Reduce accounting desk calls and automate routine customer communication from BUSY.

Why BusyNotify

Why Choose BusyNotify for BUSY WhatsApp Integration?

Designed around Indian GST workflows, bill-by-bill collections, WhatsApp communication, API architecture, and customer self-service.

Built specifically for BUSY Accounting Software

Works with Indian GST and bill-by-bill workflows

WhatsApp-first communication

No coding required

Fast setup

REST API-ready architecture

Supports chatbot and customer self-service

FAQ

Frequently Asked Questions

Does BUSY support WhatsApp API natively?+

BUSY Accounting Software does not provide a complete native WhatsApp Cloud API automation layer for invoices, reminders, ledgers, chatbot replies, and webhooks. BusyNotify adds this middleware layer for BUSY users.

How can I connect WhatsApp with BUSY?+

You can connect WhatsApp with BUSY by using BusyNotify's local connector and cloud dashboard. The connector reads approved BUSY data, prepares message payloads, and sends messages through WhatsApp Cloud API.

Can BUSY automatically send invoices on WhatsApp?+

Yes. With BusyNotify, BUSY Accounting Software can automatically send sales invoice PDFs to customers on WhatsApp after a voucher is saved or synced.

Does BusyNotify support WhatsApp Cloud API?+

Yes. BusyNotify is designed to work with Meta WhatsApp Cloud API for template-based business messages, document delivery, and delivery status tracking.

Is BUSY API available for developers?+

BusyNotify provides REST API access for selected BUSY Accounting Software data such as customers, invoices, ledgers, balances, and reports. Responses are available in JSON with bearer token authentication.

Does it work with BUSY 21?+

Yes. BusyNotify supports BUSY 21 along with BUSY 17, BUSY 18, and current BUSY Accounting Software releases, subject to the data mode and deployment environment.

Can customers download ledger on WhatsApp?+

Yes. Customers can request ledger details through a WhatsApp chatbot or receive ledger PDFs through scheduled or manual dispatch workflows.

Does it support bill-by-bill reminders?+

Yes. BusyNotify supports bill-by-bill payment reminders using invoice amount, due date, outstanding value, and customer contact details from BUSY.

Is webhook support available?+

Yes. Webhooks can notify external systems about message status, automation events, or selected BUSY workflow events depending on the implementation scope.

Can BUSY integrate with websites and mobile apps?+

Yes. BusyNotify REST APIs can connect BUSY Accounting Software data with websites, mobile apps, customer portals, CRMs, and dashboards.

Is my BUSY data secure?+

BusyNotify uses authenticated access, controlled connector deployment, and role-based workflows. The implementation should be scoped to approved data fields and business users.

What happens if internet goes down?+

If the local system or internet connection is unavailable, real-time sending may pause. Pending sync jobs can resume after connectivity returns, depending on connector settings.

Do I need programming knowledge?+

No programming knowledge is required for standard WhatsApp invoice, reminder, ledger, and chatbot workflows. Developers can use REST APIs and webhooks for custom integrations.

How are WhatsApp messages charged?+

WhatsApp message charges depend on Meta's WhatsApp Business pricing, country, template category, and conversation rules. BusyNotify setup and platform pricing are separate from Meta charges.

Can BUSY data sync to Google Sheets?+

Yes. BusyNotify can sync selected BUSY Accounting Software data to Google Sheets for reporting, review, and operational follow-up.

Ready to Connect BUSY Software with WhatsApp API?

Start your free demo and automate invoice sending, payment reminders, customer ledgers, and WhatsApp chatbot queries from BUSY Accounting Software.

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BUSY WhatsApp Integration BUSY API Integration Payment Reminder System BUSY Chatbot Google Sheet Automation Pricing Contact API Docs